Finding the Answer You Need
We've organised this FAQ around the questions that come up most at the cashier desk — how to fund your account, how to get money out, and what to do when something doesn't go as expected. Deposits through bKash, Nagad, and Rocket are the most common starting point: you open your wallet app, send to the account number shown on the deposit
screen, confirm with your PIN, and the balance appears in your vj77 account. Withdrawals follow a verification step where we match the wallet number on your account to the one you're sending to — this keeps your funds secure. If you're accessing from Dhaka or anywhere else in Bangladesh, the lobby loads on mobile browser without an app download needed. For anything
not covered here, our support team is reachable via live chat directly from the site.
- bKash Deposit
- Nagad Withdrawal
- Rocket Payment
- Live Chat Support