What This Privacy Policy Covers
We collect the information you give us when you open an account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically when you log in from your phone or
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browser. This data is used to run your account, process withdrawals, and respond to support requests. We do not sell your personal data to third parties. We may share limited information with payment processors — such as the mobile wallet networks you use — strictly to
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complete transactions. Your data is stored on secured servers and access is restricted to staff who need it to operate the platform. Retention periods follow what is required for financial record-keeping under applicable rules; once that period ends, data is deleted or anonymised. You have the
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right to request a copy of what we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Availability of these rights depends on your local law and the eligible regions from which you access the platform.
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If you are in Bangladesh and have questions about how your data is handled, our support team can walk you through the process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.